DELIVERY INFORMATION
We offer free shipping on all orders above 3000 SEK / 300 € / 3000 NOK. If you don't exceed this order amount, your shipping rate will be displayed at the checkout.
Shipping costs:
Sweden: 129 SEK
Norway: 150 NOK
Rest of the world: 15 €
Prices displayed in NOK (VAT and import duties not included).
Orders outside of the European Union will have custom fees, tax and other charges invoiced by the shipping company and must be paid by the customer.
For questions regarding VAT, contact your local Customs service office or read more at Toll.no. You will receive an invoice from the shipping company after your parcel is delivered.
Shipping to Norway | Free shipping over 3000 NOK | UPS 3-7 working days
Sweden:
Prices displayed in SEK (VAT included).
Shipping to Sweden | Free shipping over 3000 SEK | DHL 2-3 working days
Europe (EU):
Prices displayed in EUR (VAT included).
Shipping within Europe | Free shipping over 300€ | UPS 3-7 working days
Outside EU:
Prices displayed in EUR (VAT included).
Outside the European Union, custom fees, other taxes and charges will be added by the shipping company and must be paid by the customer. For questions regarding VAT, contact your local Customs service office. You will receive an invoice from the shipping company with calculated taxes and import fees after your parcel is delivered.
Shipping outside of Europe | Free shipping over 300 € | UPS 3-7 working days
Delivery times are provided as guidelines only. Busnel are not taking in account eventual delays. During sale periods and around national holidays the delivery time might be a little longer due to high pressure on our warehouse. Your package will be delivered between Monday to Friday. We will pack and deliver your purchased items in the shortest time as possible.
SHIPPING POLICY
We are unable to cancel an order once it has left our warehouse. Please reach out to our customer care if you wish to cancel your order, and we will do our best to help you out.
We reserve the right to cancel your order if an item you have ordered is out of stock or if we have identified an pricing error for articles on your order.
Packages that have not been collected within 14 days will be sent back to us, and you will be charged 129 SEK/ 150 NOK / 15 € for the shipping fees. If you want to have your package sent again, we will charge you for the additional shipping cost. Delivery times are provided as guidelines only. Busnel are not taking in account eventual delays. During sale periods and around national holidays the delivery time might be a little longer due to high pressure on our warehouse.
ONLINE CUSTOMER CARE SERVICE
Do you have a question? Please check out our FAQ where we answer our most frequently asked questions.
Still have questions? Please send us an email to online@busnel.com.